Demand Notice Targets Equity Bank Juba Main Branch
Equity Bank’s Juba Main Branch is facing possible litigation after two clients, represented by law firms, accused the bank of failing to provide cash despite repeated requests. The clients describe the situation as a “fundamental breach” of banking obligations.
In a demand notice seen by Radio Tamazuj, Pan African Law Chambers LLP and Alliance Law Chambers say they are ready to file a lawsuit unless the bank resolves the matter within seven days. The notice asks for a written response without delay.
Who Issued the Notice and On Whose Behalf
The notice is dated Jan. 14, 2026. It was issued on behalf of Pan African Law Chambers LLP itself and an individual client, Jan Yamba Justin.
Both are represented by advocate Wani Santino Jada, according to the document. The law firms frame the notice as a formal step before court action.
Claims of Disruption, Prejudice and Reputational Harm
The legal teams allege “serious, continuing, and unjustified acts and/or omissions” by the bank. They say the alleged conduct caused “grave operational disruption, financial prejudice, professional embarrassment, and reputational harm.”
The notice states the clients were repeatedly told “there is no cash” when they sought to withdraw funds. The document also characterises the alleged conduct as an “abuse of financial trust.”
Legal Grounds Cited: Contract, Fiduciary Duties and Client Rights
According to the notice, the alleged behaviour breaches fiduciary and contractual duties. The law firms argue their clients have been “unlawfully deprived of the full and unhindered enjoyment of their lawful banking rights.”
They say this has affected both professional operations and personal obligations. The notice presents the intended action as consistent with constitutional guarantees to access justice, adding that “no person or institution is above the law.”
Potential Civil Proceedings and the Scale of the Claim
The notice warns that if Equity Bank does not take “immediate, concrete, and satisfactory steps” to address the issue, the clients will initiate civil proceedings.
A 13-member legal team is described as being prepared to pursue the case, seeking remedies including damages and costs. The notice also includes a demand for nearly $4 million in advocate’s fees as part of the potential claim.
Equity Bank Comment and Regional Context
Officials at Equity Bank’s Juba Main Branch could not be immediately reached for comment on Thursday, according to the report. The notice nonetheless instructs the bank to respond in writing.
Equity Bank’s South Sudan operations are part of a regional expansion by Kenya’s Equity Group Holdings Plc. The bank began operations in what is now South Sudan in May 2009, ahead of the country’s independence in 2011.
South Sudan Cash Shortages Put Pressure on Banking Services
The dispute unfolds as South Sudan grapples with persistent cash shortages that have disrupted banking operations and everyday economic activity. Liquidity constraints have left many commercial banks unable to meet withdrawal demand.
Customers often queue for long periods or withdraw only small amounts, according to the report. In this environment, the legal notice underscores the high stakes around banking reliability and client expectations.